
Remotely convert your digital-only account
Did you already apply through SWAN for a digital-only account? Here’s how to get a card with full borrowing access:
- Get your photo ID and proof of your Oak Park residency or employment (see exactly what you’ll need) ready to share with the staff member.
- Contact us online or call 708.383.8200 to speak to a staff member.
- We’ll plan to mail you your card via the United States Postal Service’s first-class mail.
Welcome! Benefits, loan rules & account help
- What can I do? Review your full cardholder benefits »
- How long can I keep items? Get details on loans, renewals, and fees »
- Can I get my Oak Park account number? Get it emailed to you »
- Can I get a new Oak Park four-digit PIN? Reset it »
- I have a specific question. Find answers fast and ask us remotely »