Get answers to your questions, tell us what you think

Have an account or reference question? Need something fact-checked? Want to tell us something? Submit your questions and comments at any time! We strive to have a personal response to you within 24 hours. Virtual response hours are the same as Main Library building hours.

Call 708.383.8200

  • Press 0 to speak to a supervisor during open building hours.
  • Press 1 for computer reservations, technical assistance, adult non-fiction, and reference questions.
  • Press 2 for questions about adult and teen fiction, music, movies, and reader’s advisory.
  • Press 3 for children’s services.
  • Press 4 for current Main Library building hours.
  • Press 8 to leave a voicemail.

Fax 708.697.6917

Answers to frequently asked questions

Want to change your Personal Identification Number (PIN)?

Usually the last four digits of an account’s primary phone number, your PIN can be updated after you log into your account. In the “Account Settings” menu, click “Reset PIN” and follow the instructions. Need help logging into your account or resetting your PIN? Find step-by-step instructions for accessing your account here »

Please note: To protect patron privacy, library staff can remotely reset a PIN (so you can change it) but cannot share a PIN over the phone or via email.

Can’t find an item in the catalog?

Ask us to find or purchase materials not currently in the catalog. Any Oak Park resident with a valid library card can make a request. Learn more about making a request »

Have questions about ebooks, digital audiobooks, streaming movies, or music?

Ask us here; scroll up and use the box at the top of this online form. Also, review these tutorials and helpful tips by resource »

Find more card, account, and catalog FAQs »

Library contacts

FOIA requests

Library trustees

Library staff

Policies & procedures

Linking to external websites from this website & library social media channels

The library’s mission is to provide the information, services, and opportunities that fulfill Oak Park’s aspirations. Linking to external websites does not imply endorsement by library staff or the Library Board of Trustees of any product, service, activity, event, or viewpoint.

About library social media

The library’s social media channels are intended to help users engage with the Oak Park Public Library community. We encourage everyone to share thoughts and ideas. We reserve the right to remove individual posts and posters that include:

  • Spam
  • Off­‐topic comments
  • Profanity
  • Personal attacks

Photos & videos

The library has a photography and video policy as well as this language posted in all meeting spaces and on promotional materials: “Library visitors are often photographed and/or recorded for promotional purposes. Please let us know if you prefer not to be photographed or recorded.”

Oak Park government agencies, calendars &

The library is one of six government agencies serving Oak Park. For news and events from the other five agencies, click the links below. You also can choose to sign up for, a free website and mobile app that puts all Oak Park events onto one online calendar. With Burbio, you can create a personalized event feed and sync events to your iOS or Google calendars. You also can choose to receive notifications if events change. Sign up at or download the free iOS or Android app and follow the calendars of the Oak Park organizations that most interest you. If you are involved in a group or organization and want to add your events on Burbio, contact

Stay current on news and new arrivals.